Effective Date: May 2025
Welcome to Montari AI. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website or services, you
agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Us
Montari AI is a trading name of Montari AI Ltd, a company registered in England and Wales under company number 16454524, with its registered office at:
71-75 Shelton Street, London WC2H 9JQ.
We offer AI-driven automation services, including:
- AI voice agents,
- database reactivation campaigns, and
- speed-to-lead solutions for businesses looking to accelerate customer engagement and improve response times.
2. Our Services
We provide a range of AI automation solutions ("Services"), which may include:
- AI voice agents (24/7 virtual sales/customer service reps);
- AI-driven database reactivation campaigns
- Speed-to-lead response and routing systems
- Lead nurturing and appointment booking flows
Services may be offered as standalone or bundled packages under subscription or fixed-term agreements. Specific service terms may be set out in separate contracts, service
agreements, or proposals.
3. Eligibility
To use our Services, you must be at least 18 years of age and legally capable of entering into binding contracts. By using the Services, you confirm that you meet these requirements.
4. Account Access and Use
You may need to register for an account or provide access credentials (e.g., CRM, lead platforms) to enable delivery of Services. You agree to provide accurate information and maintain the security of your account access.
You are responsible for all activity that occurs under your account or from the access provided.
5. Fees and Payment
Setup fees, monthly subscriptions, and service charges will be set out in your order form or agreement. All payments are due in advance unless otherwise agreed. Montari AI Ltd reserves the right to suspend or terminate Services in the event of non-payment or chargeback. All amounts are exclusive of VAT unless otherwise stated.
6. Client Responsibilities
You are responsible for:
- Providing accurate and lawful customer data (for database reactivation or lead follow-up purposes)
- Ensuring compliance with applicable data protection laws (e.g., UK GDPR) Cooperating with us to enable effective delivery of the Services
You warrant that any leads, customer lists, or contacts provided to Montari AI are obtained and used lawfully and that you have all necessary consents to use them for marketing or sales purposes.
7. Acceptable Use
You agree not to use our Services to:
- Violate any law or regulation Send spam or make unsolicited calls/messages to non-consenting individuals Upload or distribute malicious code or unlawful content Interfere with the operation or integrity of the Services
We reserve the right to suspend or terminate access for violations of this policy.
8. Intellectual Property
All content, software, branding, and materials related to Montari AI are the intellectual property of LI Power Guide Ltd or its licensors. Nothing in these Terms grants you any rights to use
our trademarks, trade names, or proprietary content without prior written consent.
9. Confidentiality
Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party, unless required by law or with prior written consent.
10. Data Protection
We process personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018. For more information on how we handle personal data, please refer to our Privacy Policy.
You remain the data controller for any client or lead data you provide to us. We act as a data processor on your behalf for the purposes of delivering Services.
11. Disclaimers
Our Services are provided “as is” and “as available.” We do not guarantee any specific outcome (e.g. sales volume, ROI, or customer response rates). To the fullest extent permitted by law, we disclaim all warranties, express or implied.
12. Limitation of Liability
To the fullest extent permitted
by law:
- LI Power Guide Ltd shall not be liable for indirect, incidental, or consequential losses, including loss of profits or business opportunities.
- Our total liability under these Terms shall not exceed the total fees paid by you in the 1 month preceding the event giving rise to the claim.
13. Termination
We may suspend or terminate your access to the Services at any time if you breach these Terms, fail to pay, or violate applicable laws. Upon termination, your right to access and use the Services will cease.
14. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
15. Amendments
We may update these Terms at any time. Changes will be posted on our website with a revised "Effective Date". Continued use of the Services after such changes constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms or our Services, you may contact us at:
Montari AI
Operated by Montari AI Ltd
Email:
Registered Office: 71-75 Shelton Street, London WC2H 9JQ
Company Number: 08568615